“Every report gives a different number, and meetings turn into arguments about which is right”
Usually nobody wrote down what the numbers mean. 'Revenue' or 'active customer' gets defined slightly differently in each report, and each definition is defensible on its own.
Who feels it daily
- Owners and directors
- Finance
- Anyone presenting to a board
How long the fix takes
Typically 5–8 weeks, faster if the data is already in one place
Quoted as a fixed price once the scope is written.
Left alone, this is what it takes from you
- Decisions get delayed while somebody re-checks the figures
- Two departments plan against two different realities
- Trust in reporting erodes, so people go back to their own private spreadsheets
The fix
We agree one definition per number with the people who use it, write those definitions down, and compute them in one place. Reports then read from that, so two reports cannot disagree.
- A plain-English definition for every number that matters, agreed and visible
- One place the numbers are calculated
- Dashboards and exports that all trace back to it
- Alerts when data arrives late or looks wrong, before a meeting relies on it
For your technical people — how it actually works
A modelled semantic layer with tested transformations and freshness SLAs.
- Metric definitions version-controlled in SQL alongside their plain-English statement, reviewed by the metric's owner
- Transformation tests plus freshness monitoring; stale data fails loudly rather than rendering a confident wrong chart
- Reporting tools read the modelled layer only — never raw tables, which is how definitions fork in the first place
Same five steps, whatever the problem
- 01
Tell us what you need
40 minutes, free
- 02
We scope it properly
A few days to two weeks
- 03
We build the smallest thing that fixes it
2–16 weeks, by size
- 04
We put it live carefully
1–2 weeks
- 05
We hand it over properly
2 weeks, included
Fixing this typically starts at $8,000, quoted as a fixed price against the written scope the diagnosis produces. What that includes.
These usually travel together
Problems rarely arrive alone. If more than one of these is true, say so on the call — it changes what we fix first.
Describe the problem in your
own words
No technical vocabulary needed. Forty minutes on a call and you will get a written summary of what we think is actually wrong, a rough range, and a straight answer on whether we are the right people. That part is free.